Laayo features: live rider tracking, food and groceries
Why people in Jhapa order on Laayo
Laayo is Nepal's own delivery app for food, groceries and everyday essentials, delivered by Laayo riders.
Laayo delivers in Birtamod (Birtamode), nearby areas of Central Jhapa, and Damak. Here is what the app does, feature by feature.
Everything in the Laayo app
Delivered by Laayo riders
Every order is carried by a Laayo rider, not by whoever a restaurant can find, so one team looks after your order from the kitchen to your door.
Live rider tracking on a map
Follow each step of your order, from accepted to on the way, and watch your rider move on the map until they reach you.
Food, groceries and essentials in one app
Order from local restaurants, grocery shops and everyday stores with the same cart, the same wallet and the same order history.
Order now or schedule for later
Get it as soon as possible, or pick a delivery time later in the day at checkout.
Vegetarian filter
Switch the menu to vegetarian dishes only with one toggle.
Delivery fee shown before you pay
The delivery fee is worked out from the distance and shown in the cart, so nothing is added after checkout.
Cash, Fonepay or Laayo wallet
Pay cash on delivery, scan a Fonepay QR from any Nepali bank or wallet app, or pay from your Laayo wallet. You can also split a payment between the wallet and another method.
Loyalty points with Silver and Gold tiers
Every order earns points that turn into wallet balance, and Silver and Gold members earn more.
Gift cards and refer and earn
Send a Laayo gift card to someone, and earn wallet credit when a friend you invite orders.
Tip your rider
Add a tip for your rider at checkout. It goes to the rider.
Support chat that knows your order
Report a missing item or a late order from the order screen and chat with support in the app. Refunds are tracked in the same place.
Order on the web too
Every restaurant menu is also on laayo.com.np, so you can browse and order from a browser.
Where Laayo delivers
Laayo delivers in Birtamod and nearby areas of Central Jhapa, and in Damak. See food delivery in Jhapa for the restaurants in each town. Laayo is preparing to launch in Kathmandu and does not deliver there yet.
Made in Jhapa
Laayo is run by Laayo Services Pvt. Ltd. from New Kanchanjunga Tole, Birtamod. It has its own riders and its own support team, so a problem with an order is solved by the same company that delivered it. Read what customers say on Laayo customer reviews.
Laayo features: questions and answers
What is Laayo?
Laayo is Nepal's own delivery app for food, groceries and everyday essentials, delivered by Laayo riders. It is based in Birtamod, Jhapa, and delivers in Birtamod (Birtamode), nearby areas of Central Jhapa and Damak.
What features does the Laayo app have?
Laayo riders deliver every order and you can follow your rider live on the map. One app carries restaurant food, groceries and everyday essentials. You can order now or schedule for later, filter for vegetarian dishes, see the delivery fee before you pay, and pay cash on delivery, by Fonepay QR or from your Laayo wallet. Orders earn loyalty points, and support chat in the app already knows your order.
Does Laayo have live order tracking?
Yes. The order screen shows each step of your order, and once a Laayo rider picks up your food you can watch them on the map until they reach your door.
Does Laayo have an AI assistant?
Laayo uses AI in support chat to answer everyday questions first and hand over to a person when needed. A voice assistant is part of the next Laayo app update.
How can I pay on Laayo?
You can pay cash on delivery, by Fonepay QR or from your Laayo wallet. The options for your order are shown at checkout.
Where does Laayo deliver?
Laayo delivers in Birtamod and nearby areas of Central Jhapa, and in Damak. It is preparing to launch in Kathmandu in early 2027, and does not deliver there yet.